Voucher Net Limited understands your desire to protect personal information. We will inform you how your personal information will be gathered or used, and to give you choices. If choices are not offered on web pages where your personal information is obtained, or in the MOBitooT app, please select one of the communication channels at the bottom of this statement to indicate your communication preferences.
We request personal information when you create an account, place an order, request a service, answer a survey, enter a contest, correspond with us, or engage in certain other activities on our website and Mobile app. For example, if you submit an order with the MOBitooT app or chat with us, we will ask you for information necessary to complete the transaction such as your name, address, credit card number, phone number, customer ID. If you request technical support online, we will ask you for information necessary to complete the transaction such as your transaction ID which tells us details of the transaction and the nature of the problem you are experiencing. You make the decision whether to proceed with any activity that requests personal information. If you do not wish to provide the requested information, however, you may not be able to complete the transaction or receive assistance.
We use personally identifiable information in the following ways:
VOUCHER NET LIMITED collects and uses your personal information to operate the MOBitooT app and deliver the services you have requested. VOUCHER NET LIMITED also uses your personally identifiable information to inform you of other products or services available from VOUCHER NET LIMITED and its affiliates. VOUCHER NET LIMITED may also contact you via phone calls, SMS, emails, and surveys to conduct research about your opinion of current services or of potential new services that may be offered. VOUCHER NET LIMITED may provide your personally identifiable information to the affiliate that initially referred you to the Site or our MOBitooT App.
VOUCHER NET LIMITED does not sell, rent or lease its customer lists to third parties. VOUCHER NET LIMITED may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In addition, Voucher Net Limited may retain the services of outside contractors to provide services for us. They may be used to ship products, provide technical support, or handle order processing. We require that these contractors keep the personal information of customers secure and confidential. We also require that these contractors use personal information only on behalf of Voucher Net Limited.
VOUCHER NET LIMITED will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:
VOUCHER NET LIMITED provides a number of ways for you to opt out of receiving additional information from us or having us provide your personal information to our partners. We may offer you these choices at the time you give us your information.
If you are on a VOUCHER NET LIMITED web page or MOBitooT app that requires personal information but does not offer communication choices, or would like to change your preferences for information that you have previously provided, please use one of the communication channels at the bottom of this statement. If you do not wish to continue receiving our email newsletters or bulletins or using our services, you can opt out of receiving these communications and services by sending us an email to delete your account with us. We have also included within the app under "user profile" an account deletion feature enabling users to deactivate their account which will result in data deletion 15 days thereafter. This process is non-reversible.
VOUCHER NET LIMITED is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in the online activities and interests of their children. Voucher Net Limited does not knowingly collect information from children under the age of 13 and Voucher Net Limited does not target its websites or services to children under 13 even though our products and services can be used by them.
VOUCHER NET LIMITED provides an online update service to provide improved versions of our Mobile app. These updates are provided to correct operational defects and provide additional feature functionality to our users. As part of the mobile application update process, we collect the following information: a statistically unique number, type of device, your IP address, type of operating system, user action logs, installation and update versioning and control information. We collect this information to help us better understand the usage patterns of our products to provide more timely and relevant updates. We also use this information for planning and forecasting server loads and upgrade patterns. The information is also used to generate aggregate statistics about how our mobile app, website, and update services are used so that we may provide the best possible support to our customers.
We have taken security measures, consistent with international information practices, to protect your personal information. These measures include technical and procedural steps to protect your data from misuse, unauthorized access or disclosure, loss, alteration, or destruction. Credit card information is transmitted using secure socket layer (SSL) encryption. We however do not store any credit card information.
We make a sincere effort to respond to your requests to update or correct your personal information. If you believe that Voucher Net Limited does not have your current personal information, you can update it by using one of the communication channels at the bottom of this statement.
The VOUCHER NET LIMITED Site may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time or qualify you for special offers that VOUCHER NET LIMITED may make available from time to time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. Cookies simplify the process of recording your personal information, such as billing addresses, shipping addresses, and so on.
When you return to the same VOUCHER NET LIMITED Site, the information you previously provided can be retrieved, so you can easily use the VOUCHER NET LIMITED features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the VOUCHER NET LIMITED Site that you visit.
At the VOUCHER NET LIMITED Site, there may be several links to companies with whom we have a relationship. Voucher Net Limited is not responsible for the privacy practices of our business partners. We encourage you to read their privacy statements, as they may differ from ours. We also link to cobranded web sites that are maintained by Voucher Net Limited and one or more of our business partners. When you submit information to one of our cobranded sites you may be submitting it to both Voucher Net Limited and our business partners and the privacy policies of these cobranded sites may differ from this privacy policy. We encourage you to read the privacy policies on any cobranded site to which you link for information on the privacy practices of that site.
Please remember that information you submit for purposes of customer or product support in a discussion group or forum will be deemed public information and is not confidential. There is a risk in such communication venues that information can be collected and used by others. Please be careful and responsible when you are online. We however restrict our Telegram group to only have direct communication with Voucher Net Limited employees. Any communication outside of this group or with persons other than Voucher Net Limited personnel must be done in a careful and responsible manner.
If you have any questions, comments, or would like to change your communication preferences, please contact us using one of the options below: